The LinguiFamily Charter of Trust

LinguiFamily is a unique online platform which operates in a special way. It relies on values such as honesty, goodwill and sharing that are necessary to ensure a successful stay or exchange. Our members must therefore be committed to complying with our Charter of Trust.

 

1/ HOSTING WITH QUALITY

 

At LinguiFamily we consider that the success of a stay depends on the personal effort of the host family in their guest’s stay. Families must pay attention to their guest, so that the child feels wanted and interested throughout their stay.

Host families have the duty to provide to their guest with:

- A safe and friendly environment

- A clean bedroom with a comfortable bed and adequate storage space 

- Nutritious and varied meals shared together for the majority of the stay

Let guests participate in family activities and domestic duties, meals preparation, as other family members would do. Contrary to common belief most young guests are willing to help out with such tasks!

Whatever their age, don’t forget that guests don’t have the same native language and culture as you and that confusion may occur at any time! It happens frequently at the beginning of a stay that guests answer everything with “Yes, of course!” even if they did not understand anything! Misunderstandings will follow! To avoid such situations make sure your instructions are clear.

 

2/ HOST FAMILY AVAILABILITY

 

This section DOES NOT apply to families hosting students of legal age (adults).

 

Host families have a commitment to the child or teenager:

To make themselves available to spend time with the young guest during their stay, to help them improve their language skills and cultural knowledge, to show them their local area, and possibly to take their guest to sports or other extracurricular activities.

Try to schedule one activity per day (family outings, movie theatre, cultural or sports events, etc.).

 

3/ YOUNG TRAVELLERS COMMITMENT

 

As a young traveller (child, teen or adult student) you represent your country and your culture abroad. By choosing to go for an immersion stay in a family from LinguiFamily you want the trip to be as successful as possible. To have the best possible trip, guests have the duty to:

To behave in an exemplary manner with your host family and all other persons you will meet during the stay.

To inquire about the family rules of life and respect them.

To participate in domestic family duties and to offer help with small daily tasks.

To keep your bedroom clean and tidy.

Do not make a habit of using your telephone when you are with the family.

For easy integration you should therefore limit the number of exchanges with your own family and friends back home, especially during the first week.

 

4/ PARTICIPANTS WILLINGNESS

 

This kind of trip is more than a linguistic experience it is also the occasion for the young people to meet others from different backgrounds, with different beliefs and or ways of life, which may sometimes be confusing! To have an outstanding stay, guests need to be personally invested in creating the best possible experience. It is important that the young person be willing to go abroad and not forced to if they don’t feel ready.

 

5/ HONESTY AND TRANSPARENCY

 

When registering as a member pseudonyms are not allowed. Indicate your real name and first name (don’t worry, only first names will be published on your profile).

As a member of LinguiFamily you accept sharing private and personal information on the website (names, address, nationality, date of birth, identity documents…) This information (marked on your profile with a padlock) will not be published and only personally disclosed to another member upon given consent.

For safety reasons, each member must provide an ID card. For practical reasons, proof of residence and valid criminal records must be available in case another member asks for them. To show that you are a trustworthy person or family by identity and or other optional documents should be uploaded when you first make your account. 

Identity documents, proof of residence and criminal records must be valid.

LinguiFamily takes data security and privacy very seriously. Any information provided to LinguiFamily is regulated by our privacy policy (Website rules).

 

6/ CODE OF CONDUCT ON THE WEBSITE

 

We ask you to answer within 24 hours following other members’ messages, even if they don’t match your request.

Be polite in any circumstances and try to avoid spelling mistakes!

To have the best possible chance at finding a suitable guest or host, use the free fields of your profile to provide a detailed description of your family or what you are looking for. The more specific you are better the match will be.

 

7/ RESPONSABILITY

 

LinguiFamily puts you in contact with “the right people” to help find what best meets your requirements.

We take all concerns regarding young traveller safety very seriously. That is why we provide you with information allowing you to make the best choice and to carry out the necessary background checks. We do not control the information nor do we take part in the final decision made. LinguiFamily is therefore not to be held responsible for any problem that occurs with the host family or the guest.

 

8/ INAPPROPRIATE BEHAVIOUR

 

If a member is found to be disrespecting of the Charter of Trust or exhibits any inappropriate behaviour, the website admin needs to be immediately informed.

We do our best to help you find the ideal family and to ensure your stay will be a memorable adventure! We wish you an enriching experience on our platform and hope you will meet great people on your future trips.

 

 

The Linguifamily Team